Ask any business owner how often their customers are placed on hold, and the reply will be; rarely, or not for long …..or….. hang on a minute I’ll just place you on hold, wont be a minute.
Think about it, you call to speak to the Sales department and you are put on hold!
Instead of having your customer listen to a cheesy version of green sleeves, why not make the most of this time and advertise to your client with a personalised Message on Hold (MOH)?
The best way to approach what you want to say in a Message on Hold is to make sure you say something that is going to appeal to your client. This could be anything from a special offer or hours of operation to new and additional services or promoting the company’s next event.
There are many different ways that a Message on Hold can be beneficial for your business, but where is the best place to start? You can start by giving us a ring to provide some advice on what may suit your business!
Some key points to consider:-
•What message you want to convey to your clients?
•How often does the message need to be updated?
•What sort of voice best suits your business – is a tough manly man or a softly spoken lady a better choice?
•Is your company a Rock and Roll type of business or maybe relaxed and easy going?
•Would you like to write the script to your Message on Hold yourself or can one of our professional copywriters be of service?
Hardy Audio is always here to help and provide a team of copywriters, voice artists and music to bring your phone system to life and make the most of every marketing moment.
Call us and we promise you will like our Message on Hold!